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<h1 class="topictitle1">Resetting the System Administrator Password</h1>
<div><p id="helpcenter000135__en-us_topic_0000001792505342_p18604123714372">This section describes how to reset the password of a system administrator.</p>
<div class="section" id="helpcenter000135__en-us_topic_0000001792505342_en-us_topic_0000001263937498_section5936624098"><h4 class="sectiontitle">Precautions</h4><p id="helpcenter000135__en-us_topic_0000001792505342_p398565015376">The password retrieval email address can be set, viewed, modified, or deleted only by the system administrator.</p>
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<div class="section" id="helpcenter000135__en-us_topic_0000001792505342_section1743773295"><h4 class="sectiontitle">Procedure</h4><ol id="helpcenter000135__en-us_topic_0000001792505342_en-us_topic_0000001263937498_en-us_topic_0223232411_ol48781090"><li id="helpcenter000135__en-us_topic_0000001792505342_en-us_topic_0000001263937498_en-us_topic_0223232618_li3061316"><span>On the <strong id="helpcenter000135__en-us_topic_0000001792505342_b61161649191012">Password Retrieval</strong> page, enter the system administrator username, email, and verification code, and click <strong id="helpcenter000135__en-us_topic_0000001792505342_b17713195120">Submit</strong>.</span><p><div class="note" id="helpcenter000135__en-us_topic_0000001792505342_note6629154110347"><img src="public_sys-resources/note_3.0-en-us.png"><span class="notetitle"> </span><div class="notebody"><ul id="helpcenter000135__en-us_topic_0000001792505342_ul174063293612"><li id="helpcenter000135__en-us_topic_0000001792505342_li84033210366">The verification code is valid for 15 minutes.</li><li id="helpcenter000135__en-us_topic_0000001792505342_li17401032113611">You can obtain verification codes for a maximum of 30 times within 24 hours.</li></ul>
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</p></li><li id="helpcenter000135__en-us_topic_0000001792505342_en-us_topic_0000001263937498_li87601145911"><span>On the password resetting page, reset the password and click <strong id="helpcenter000135__en-us_topic_0000001792505342_b163012443136">OK</strong>.</span><p><div class="note" id="helpcenter000135__en-us_topic_0000001792505342_note872193923616"><img src="public_sys-resources/note_3.0-en-us.png"><span class="notetitle"> </span><div class="notebody"><p id="helpcenter000135__en-us_topic_0000001792505342_p1572173918364">The password resetting page is valid for 15 minutes.</p>
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</p></li><li id="helpcenter000135__en-us_topic_0000001792505342_li2985345153110"><span>Return to the login page, enter the username and new password of the system administrator, and click <strong id="helpcenter000135__en-us_topic_0000001792505342_b780313716429">Log In</strong>.</span></li></ol>
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